Privacy Policy

Your Privacy Matters to Us

At Aarons Children’s Residential Home, we take your privacy seriously. This policy explains how we collect, use, store, and protect your personal information when you use our website: https://aaronsresidential.co.uk, and outlines your rights under the UK General Data Protection Regulation (GDPR).

1. Who We Are

We are Aarons Children’s Residential Home — a provider of therapeutic, child-centred residential care. This privacy policy relates to our website and how we handle personal data submitted through it.

2. What Information We Collect

We may collect and store the following types of personal information when you use our website:

• Your name and contact details (if submitted through our contact form)
• Email address or phone number (for enquiries or referrals)
• IP address and browser type (for analytics and security)
• Any other information you choose to provide

3. How We Use Your Information

We use your personal data to:

• Respond to your enquiries or referrals
• Communicate with you about our services
• Improve our website experience and functionality
• Fulfil any legal or safeguarding obligations

We do not sell your information or use it for marketing without your consent.

4. How We Store and Protect Your Data

All personal data is stored securely, and we take appropriate steps to protect it from loss, misuse, or unauthorised access. Access to your data is limited to only those who need it to carry out their roles.

5. Legal Basis for Processing

Under GDPR, we process personal data based on one or more of the following:

• Your consent
• Our legal obligation
• Our legitimate interests (such as responding to enquiries or safeguarding)
• The performance of a contract (where relevant)

6. Sharing Your Information

We only share your data when necessary, such as with:

• Relevant professionals (e.g., local authorities or healthcare providers)
• Regulatory bodies, where required by law
• Trusted IT service providers for website management (under strict data protection agreements)

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Ask us to correct or update your information
• Request that we delete your data (in certain circumstances)
• Object to or restrict how we use your data
• Withdraw your consent at any time (if processing is based on consent)
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us at:
Email: info@aaronsresidential.co.uk

8. Cookies

Our website uses cookies to help improve your experience. These may collect anonymous usage data. You can adjust your cookie preferences through your browser settings.

9. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted here, and where appropriate, we’ll notify you by email.

10. Contact Us

If you have any questions or concerns about how we handle your data, please contact:

Aarons Children’s Residential Home
Address: 19 Mickleden Green, Coalville, United Kingdom, LE67 5PP
Email: info@aaronsresidential.co.uk
Phone: +447310001343